Qualité Habitation Operational management application redesign
Doing business in a constantly evolving field, Qualité Habitation needed to execute a redesign for their operational management application, notably used for creating and managing housing units, taking charge of inspections and complaints, and carrying out billing of contractors.
A new and improved application that automates a wide range of daily activities and makes it easier to keep track of cases vis-à-vis the contractors.
The company has seen a gain in productivity, better management of cases/files, and a decrease in the number of claims addressed to them. As an added bonus, they have also noted an increase in efficiency related to fraud prevention.
About Qualité Habitation
In business for 30 years, Qualité Habitation operates in the field of warranty plans for new houses.