Case study

Intact

Project

Mobile application: collision insurance and roadside assistance.

Services Offered

Software Engineering: analysis of business needs and solutions architecture, interface and user experience, development, quality assurance.

Business Needs

Intact is looking to boost its product (insurance), attract its clientele (composed of a growing number of young people), and grow its market share to be the best in the insurance field in terms of technology.

Solution

Intact is adding mobility to its range of services. They are developing Belairdirect, an application which allows users to view their insurance member file directly from their mobile phone. The application was designed as a mobile platform, paving the way for additional apps offering specific services.

Result

The Belairdirect application forms the basis for specific services, notably:

  • Roadside assistance – to simplify the process for drivers whose vehicles have broken down
  • Collision insurance – to create an accident report at the scene, and to thus expedite the processing of their claim.

Other services will be added.

About Intact

Intact is the largest provider of Property and Casualty Insurance (P&C) in Canada, as well as one of the largest specialty insurance providers in North America.


Technologies